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Browsing Tag

customer service

4 posts
AAt Work
Customer service team in modern office using headsets and laptops for support calls, with natural light from large windows enhancing productivity.
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  • 2 minute read

Celebrate the Heart of Your Business During Customer Service Week

  • byJessica Burns
  • September 9, 2025
Quality customer service is the backbone to successful business operations. Recognizing skilled Customer Service Representatives is central to…
IInside Express
Person in a blue blazer talking on a phone and writing at a desk with a laptop and tablet.
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  • 1 minute read

Phone Skills Are Key to Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
LLeadership
A cheerful man in a call center, equipped with headphones, providing assistance to a client over the phone.
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  • 1 minute read

Excellence in Service — Celebrating Customer Service Week

  • byJessica Burns
  • October 4, 2024
Recognize your Customer Service Representatives during Customer Service Week, Oct. 7–11! CSRs are vital in providing customer satisfaction…
IInside Express
Award recipient Cassandra Hughes holding an ASA All-Star trophy in front of an Express Employment Professionals logo on the wall, recognizing outstanding achievement.
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  • 2 minute read

Express Associate Recognized as ASA All-Star        

  • byAsia Johnson
  • October 4, 2023
We’re spotlighting an Express Employment Professionals associate who was honored by the American Staffing Association (ASA). Cassandra Hughes…
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    • October 29, 2025
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